Returns and Refunds
RIGHT OF WITHDRAWAL
If you are not satisfied with your order, you can exercise the right of withdrawal within 14 working days of receiving the shipment (working days will begin to be calculated based on proof of delivery). The products must be returned intact and with the appropriate guarantee seal applied to each item.
MAKE A RETURN
In order to exercise the right of withdrawal, you must respect these simple conditions in order to obtain a refund of the amount paid during the purchase:
The return request must be received at our email address sales@aiutosportswear.it no later than 14 working days from the date of delivery. If communication does not occur within this time frame, your request will be rejected.
The products must be sent back in a single shipment and, if possible, in the original packaging that was delivered to you. Returns of products belonging to the same order sent at two different times will not be accepted.
The products must be returned intact and must not have been used or damaged.
Include a copy of the order in the return
Ship the products to:
Officina Italia Srl
Via Privata Bernasconi, 3
24039 Under Monte Giovanni XXIII (BG) ITALY
Return shipping costs are the responsibility of the customer.
RECEIPT AND MANAGEMENT OF RETURNS
Once the return has been received, an employee will evaluate the condition of the products.
We remind you that aiutosportstwear.it does not allow exchanges of goods but will refund the cost of returned items. For any change you will have to proceed with registering a new order.
The refund will be made based on the payment method you used to complete the purchase no later than 30 days from the date of receipt of the return. For more information and to know in detail the conditions for exercising the right of withdrawal, you can contact us by email: sales@aiutosportswear.it
If you are not satisfied with your order, you can exercise the right of withdrawal within 14 working days of receiving the shipment (working days will begin to be calculated based on proof of delivery). The products must be returned intact and with the appropriate guarantee seal applied to each item.
MAKE A RETURN
In order to exercise the right of withdrawal, you must respect these simple conditions in order to obtain a refund of the amount paid during the purchase:
The return request must be received at our email address sales@aiutosportswear.it no later than 14 working days from the date of delivery. If communication does not occur within this time frame, your request will be rejected.
The products must be sent back in a single shipment and, if possible, in the original packaging that was delivered to you. Returns of products belonging to the same order sent at two different times will not be accepted.
The products must be returned intact and must not have been used or damaged.
Include a copy of the order in the return
Ship the products to:
Officina Italia Srl
Via Privata Bernasconi, 3
24039 Under Monte Giovanni XXIII (BG) ITALY
Return shipping costs are the responsibility of the customer.
RECEIPT AND MANAGEMENT OF RETURNS
Once the return has been received, an employee will evaluate the condition of the products.
We remind you that aiutosportstwear.it does not allow exchanges of goods but will refund the cost of returned items. For any change you will have to proceed with registering a new order.
The refund will be made based on the payment method you used to complete the purchase no later than 30 days from the date of receipt of the return. For more information and to know in detail the conditions for exercising the right of withdrawal, you can contact us by email: sales@aiutosportswear.it
